“When you look for the bad in mankind expecting to find it, you surely will.” Pollyanna
I try not to spend too much time on Facebook, but it’s always been a good way to keep up with “friends” in the Scottish Deerhound world. The deerhound, being a rare breed, tends to link people across the country, and indeed the world, who have similar interests. Lately though, the deerhound people haven’t been discussing dogs much. Instead, they’ve been discussing their terrible experiences with the world of medicine. One owner described being admitted through the emergency room of her local hospital for stroke-like symptoms. By the evening of her second day of admission, she complained that she had not yet been seen by a physician. Another complained that a family member had just been diagnosed with Type I diabetes, but was initially given an appointment with an endocrinologist in six weeks—completely unacceptable in this situation by any standard of care. I am of course compelled by pride to speak up and defend my profession, but not without an increasing sense of embarrassment for what used to be considered a noble calling.
After I published my piece on the fatal shooting of Dr. Michael Davidson, I was contacted by Carey Goldberg, reporter and co/host of CommonHealth (http://commonhealth.wbur.org/) and asked what struck me the most about the nearly 200 comments left on the essay when it was picked up by KevinMD.com. Here is what I replied, “There were several reasons that Dr. Davidson’s death hit me particularly hard, even though I never met him. One reason was that I trained at the Harvard teaching hospitals, Beth Israel for Internal Medicine and MGH for Radiation Oncology, so this hit close to “home” especially with my daughter being there. But more importantly, I come from a medical family–grandfather was a dentist, father (now 89 years old) is a world renowned plastic surgeon–and in my lifetime of 61 years, I have seen the sad decline of public affection and respect for physicians. When I was a child, people would stop me on the street to tell me how wonderful my father was. Now, when I sit in on conversations among people who do not know I am an MD, I hear nothing but derision if not outright hatred. There are many, many more people, as evidenced by the response to my blog piece, who feel slighted not only by “the system” but also by their physicians.”
And why not? Articles such as this, http://www.nytimes.com/2015/01/30/business/medicare-payments-surge-for-stents-to-unblock-blood-vessels-in-limbs.html on the front page of the New York Times continue to erode patients’ faith in their physicians to “do the right thing.” Patients despair when they cannot get appointments to see their doctors in a timely fashion and when they are seen, that their doctors don’t spend enough time with them or explain things to them. They despair over the cost of care in increasingly difficult economic times. But doctors are in despair also, at the ever increasing bureaucracy of medicine, the insurance conglomerate which makes documentation, authorization and billing a nightmare, the takeover of large segments of medicine by for profit corporations and the heightened expectations for positive outcomes fueled in part by misleading advertising by those same corporations. Many have come to feel that the sacrifices, both personal and economic, that they made in order to go to medical school were just not worth it.
I do not pretend to have any answers to the multiple crises that contributed to the death of Dr. Davidson, or the current climate in which doctors and patients must function. I wish I did. But I do have a request for both my patients and others, and my physician colleagues, as well as my Facebook friends and the media. Let us try once again to see the good in one another again, and not just the bad. We’re all human, and at some point we are all going to get sick. For better or for worse, we depend on one another.